Shipping policy
Shipping Policy
Thank you for shopping with Squeezy Paw! We work hard to deliver your order as quickly and safely as possible. Please read our shipping policy below for details about processing times, delivery estimates, and tracking.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are processed Monday through Friday (excluding public holidays).
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During peak seasons, holidays, or promotional events, processing may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Times
Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 6–14 Business Days |
| Canada | 7–14 Business Days |
| United Kingdom | 6–12 Business Days |
| Australia | 7–14 Business Days |
| New Zealand | 8–15 Business Days |
| Europe | 7–15 Business Days |
| Rest of the World | 9–18 Business Days |
Please Note: Some orders may arrive in as little as 6 business days, while remote locations or customs processing may extend delivery times.
Shipping Costs
Shipping costs are calculated during checkout based on your destination.
From time to time, we may offer Free Shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you'll receive an email containing your tracking number.
Tracking information may take 24–72 hours to update after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, VAT, import taxes, or other fees imposed by your country's customs authority.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
If an incorrect address is provided:
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Contact us immediately after placing your order.
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Once an order has been shipped, we may not be able to modify the delivery address.
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Additional shipping charges may apply if the package must be reshipped.
Lost or Delayed Packages
While we work with trusted shipping partners, delays may occasionally occur due to:
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Customs inspections
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Weather conditions
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High shipping volumes
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Carrier delays
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Local delivery issues
If your package appears lost or has not arrived within the estimated delivery period, please contact us and we'll gladly assist you.
Damaged Packages
If your package arrives damaged:
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Take clear photos of the package and product.
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Contact us within 7 days of delivery.
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Include your order number and photos.
We'll review the issue and arrange a replacement or refund if applicable.
Multiple Packages
If your order contains multiple products, they may be shipped separately from different fulfillment centers. You may receive multiple tracking numbers.
Order Changes & Cancellations
Orders may be modified or cancelled within 12 hours of purchase.
After this period, your order may already be in production or shipment and cannot be changed or cancelled.
Contact Us
If you have any questions about your shipment, please contact our support team.
Email: support@yourstore.com
Please include your order number in all communications so we can assist you as quickly as possible.